Chris Flens-Batina is an API Operations Manager on Vonage’s Communications API team. He helps manage and maintain their critical two-factor authentication SaaS products, among others. This helps many popular apps keep their users connected and secure. If you have ever reset your password, Chris has probably helped you a little. Chris earned a dual B.A. in Economics and Political Science from the University of California at Berkeley. He has passed all three levels of the CFA Program and may be awarded the CFA charter upon completion of the required work experience.